FAQ
Common questions about our straightforward SMS platform for businesses that just need reliable, easy-to-use text messaging.
No enterprise complexity, no overwhelming features. PercyText gives you exactly what you need: send texts, track delivery, manage contacts. Clean interface, straightforward pricing, and support when you need it.
Most customers are sending messages within 7–10 days. We handle the carrier approvals and compliance setup. You focus on your messages, we handle the technical stuff.
Nope. Our platform is designed for non-technical users. If you can send an email, you can use PercyText. For developers, we also provide API access for custom integrations.
Send one-off messages or bulk campaigns, schedule messages for later, manage contact lists, track delivery, handle opt-outs automatically, and see basic analytics. Everything you need, nothing you don’t.
Upload contacts via CSV, add them manually, or integrate with your existing systems. We automatically handle opt-outs, invalid numbers, and duplicates. Keep your lists clean without the hassle.
Yes. All plans include API access. Simple REST API with clear documentation. Send messages from your app, website, or internal systems. No complex setup required.
$179 to get started (includes setup + first month). Then $79–$349/month depending on your volume. No surprise fees, no per-message charges within your plan limits.
Start with the plan that matches your monthly message volume. Most small businesses start with Core (1,500 messages/month). You can always adjust later based on actual usage.
We’ll notify you before you hit your limit. You can either upgrade your plan or pay a small per-message fee for overages. No bill shock — you’re always in control.
Email and chat support for all plans. We respond fast and actually help solve your problems. No chatbots, no runaround. Real people who know SMS and want you to succeed.
Absolutely. Every new customer gets onboarding support. We’ll help you upload contacts, send your first campaign, and answer any questions. We want you to feel confident using the platform.
Yes. We handle the technical compliance (TCPA, carrier requirements) automatically. We’ll also provide best practices for opt-ins, opt-outs, and message content to keep you compliant.
No complexity. No surprises. Just reliable text messaging that works. Get started in minutes, not weeks.